Smart AI Guest Communications Hub for Hotels & Resorts
Instantly answer over 90% of your guests’ questions directly on your website, social media, or WhatsApp. From booking to check-out and beyond, simplify the entire guest journey for everyone.
Increase direct bookings and unlock more upselling opportunities
Speed up online check-ins and simplify the review process
Reduce repetitive tasks with intelligent AI automation
AI-Powered Solutions to Simplify Your Guest Journey
Seamless Chat-Based Booking
An AI virtual assistant guides users step-by-step, making the booking process simple and hassle-free.
Friendly Welcome Greeting
Send automated messages before, during, and after check-in to ensure a smoother, more enjoyable guest experience.
Instantly Answer Guest Questions
Conversational AI built for hospitality makes it easy for prospective guests to quickly get the information they need.
From bookings to checkouts, keep communication easy and personal – without extra effort.
Seamless Digital Check-In
Integrate your PMS to provide guests with pre-check-in forms, saving time at reception. Plus, add digital keys for an even smoother check-in experience.
Smart AI Handling In-Stay Requests
Maximize Sales with Upsell & Cross-Sell
An AI-powered virtual concierge handles guest requests during their stay and routes them directly to the right team.
Send personalized, automated campaigns to your guests that drive higher upsell and cross-sell results.
Automated Guest Review Campaigns
Smart Check-Out Campaigns
Simplify the check-out process with automated messaging.
Send automated messages to gather reviews for internal feedback or public platforms like TripAdvisor and Google.
Optimize Automation to Reduce Staffing Expenses
Hotels and resorts can lower staffing costs by maximizing automation. By implementing automated check-in/check-out, and AI-driven customer service, operations become more efficient. This reduces the need for extensive staff while enhancing guest experiences, leading to increased satisfaction and loyalty.
